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We bought this coffee maker for the faculty lounge at work and, so far, have been very happy with it. It works all day and does a good job.
The coffee is easy to make, stays hot. I purchased this item for Vintage, a senior citizen facility in Pittsburgh. It's great. Thanks Amazon.com for the ease in facilitating my purchase.
I use this pot for Hot apple cider, not coffee, and the size is perfect when you are having company or taking it to a group event. It IS kind of loud, - but it does the job.
For a few dollars, you can get a new tube, cord, lid, etc.In addition, many hardware stores sell cords in various lengths that work in these urns. These West Bend urns are great. I'm writing because I have read in several reviews that some people replaced their perfectly-good urns because the cord wore out or the inner tube got lost.There are places online where one can purchase replacement parts (possibly also from West Bend themselves). Speaking of cords: I would never use an extension cord with an appliance that generates heat. And, if you're going to use a timer, make sure that it's a heavy-duty one that can handle the wattage.
Does an excellent job and is easy to serve out of with the front nozzle. Heats up a full pot quickly and doesn't ever boil. I actually bought this to make spiced wine in during the winter months. Big advantage over using a crock pot. Cleans up very easy too.
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